g7777's Privacy Policy

1 Introduction & Scope

g7777 ("we", "our", "platform") provides a safe and trusted online gaming service for players in Bangladesh. This privacy policy describes our practices and procedures regarding the personal information of you — any user of our platform.

By visiting the g7777 website, creating an account, or using any of our services, you consent to the terms of this privacy policy. This policy forms an integral part of our Terms and Conditions.

2 What Information We Collect

g7777 collects only the information necessary for the smooth operation of our services. We may collect the following categories of data:

2.1 Information You Provide Directly

Information you provide yourself when registering an account or using our services:

• Full name and date of birth
• Valid email address and mobile number
• Payment details required for financial transactions (such as bKash, Nagad, Rocket, Upay, or bank account details)
• Documents submitted for identity verification (national ID card, passport, etc.)
• Information and messages provided when submitting support requests

2.2 Automatically Collected Information

When you use our platform, certain information is collected automatically:

• IP address and device type
• Browser type and operating system
• Duration of page visits and navigation patterns
• Gaming activity and transaction history
• Data collected through cookies and similar tracking technologies

2.3 Information Received from Third Parties

In some cases we may receive information from legitimate third parties, such as payment processors or identity verification providers. This information is always collected under valid agreements.

3 How We Use Your Information

g7777 uses the information collected for the following purposes:

• Account Management: To create, verify, and manage your account.
• Service Delivery: To operate gaming services, process financial transactions, and manage promotional benefits.
• Identity Verification: To verify age and identity in order to ensure responsible gaming and financial security.
• Fraud Prevention: To prevent unauthorized account access, money laundering, and other fraudulent activities.
• Customer Support: To respond to your inquiries, complaints, or support requests.
• Communications: To send account-related notifications, security alerts, and service updates.
• Service Improvement: To analyze and improve the performance of our platform.
• Legal Compliance: To meet applicable legal or regulatory requirements.

4 Data Disclosure & Sharing

g7777 does not sell, rent, or transfer your personal information to third parties for commercial purposes. However, information may be disclosed in the following limited circumstances:

4.1 Service Provider Partners

We work with certain third-party service providers who operate services on our behalf — such as payment processors (bKash, Nagad, Rocket, Upay, and banks), technology service providers, and security providers. These partners may use information only for contracted purposes and are bound by strict confidentiality obligations.

4.2 Legal Obligations

If required by a court order, government authority, or regulatory body, we may be obligated to provide the necessary information. In such cases we will always supply only the minimum information required.

4.3 Security Protection

Information may be shared with relevant authorities as needed to prevent fraud, cyberattacks, or other illegal activities and to protect users of the g7777 platform.

4.4 Business Restructuring

If g7777 undergoes a merger, acquisition, or business restructuring, user information may be transferred. In such cases we will notify you in advance and the protections of this privacy policy will continue to apply.

5 Cookies and Tracking Technologies

g7777 uses cookies and similar tracking technologies to improve your experience.

5.1 Types of Cookies

• Essential Cookies: Ensure the core functionality of the platform — such as maintaining login sessions. Without these cookies, the service does not work properly.
• Functional Cookies: Remember your preferences and settings (such as language) so you do not need to reconfigure them each time.
• Analytics Cookies: Help us understand how our platform is being used. This information is used to improve the quality of the service.
• Security Cookies: Used to detect fraudulent activity and ensure account security.

5.2 Cookie Controls

You can control or reject most cookies through your browser settings. However, disabling certain essential cookies may limit the functionality of the platform.

6 Data Security Measures

g7777 takes industry-standard technical and organizational measures to protect your personal information.

6.1 Technical Safeguards

• SSL/TLS Encryption: All data transfers between your browser and our servers are completed through encrypted channels.
• Data Encryption: Sensitive information (such as passwords and payment details) is stored in encrypted form on our servers.
• Firewall & Intrusion Detection: Our infrastructure is continuously monitored and protected against cyber threats.
• Two-Factor Authentication: Multi-layer verification methods are used to enhance account security.

6.2 Organizational Safeguards

• Only authorized personnel have access to personal information, and only to the extent required for their job responsibilities.
• All staff are trained in privacy and data protection.
• Regular security audits are conducted.

7 Data Retention Period

g7777 retains your information only for as long as it is necessary or legally required.

• Active Accounts: All relevant information is retained for as long as the account remains active.
• Closed Accounts: Even after an account is closed, financial and identity-related information may be retained for a specific period as required by legal obligations.
• Transaction Records: Financial transaction data may be retained for an extended period for accounting and fraud prevention purposes.
• Marketing Communications: If you withdraw your consent, marketing communications will stop immediately and the relevant data will be deleted.

8 Your Rights

As a user of g7777, you have the following rights over your own personal information:

8.1 Right of Access

You may request at any time to know what information we hold about you. We will generally respond to such requests within a reasonable timeframe.

8.2 Right to Rectification

If you believe any information we hold about you is inaccurate or incomplete, you may request that it be corrected.

8.3 Right to Erasure

In certain circumstances you may request that your information be deleted. However, we may be required to retain some information due to legal obligations or legitimate business reasons.

8.4 Right to Object to Processing

You may object to the processing of your information for specific purposes (such as marketing). If you raise such an objection, we will stop using your information for that purpose.

8.5 Right to Withdraw Consent

If you have previously given consent to the processing of your information for a specific purpose, you may withdraw that consent at any time. Withdrawal of consent will affect future processing but not prior lawful processing.

9 Information of Minors

g7777 is for users aged 21 and above only. We do not knowingly collect personal information from anyone under the age of 21.

If we are informed that a minor has registered on our platform, we will immediately close that account and delete the associated information. If you believe a minor is using our platform, please notify us at [email protected].

10 Third-Party Links & Services

The g7777 platform is connected with various payment service providers and technology partners. These third-party services have their own privacy policies that are outside our control. We recommend that you read the privacy policy of any third-party service before using it.

We work only with third-party partners who follow high-standard data protection practices. However, g7777 is not responsible for the privacy practices of third-party services.

11 Changes to This Policy

g7777 reserves the right to update this privacy policy from time to time. When a significant change is made, we will:

• Update the "Last Updated" date at the top of the page
• Display a clear notice on the platform
• Notify you by email if we consider it necessary

Continued use of the platform after a revised policy is published will be taken as your acceptance of the new policy. We therefore recommend that you visit this page regularly.

12 Contact & Complaints

If you have any questions, comments, or complaints about this privacy policy, please contact us. The g7777 customer support team is available 24 hours a day, 7 days a week in both Bengali and English.

• Live Chat: Get instant support directly through the live chat on the platform.
• Email: [email protected]

We will review any privacy-related request or complaint as quickly as possible and take appropriate action.